Creating a Change-Capable Workforce

Speaker: Jeannie Frazier, Account Executive, Achieve Global

 

The environment in which organizations operate is more complex and challenging than ever before.  Organizations are buffeted by external factors that demand change.  Executives are under intense pressure to find solutions.  At the same time, the conditions inside organizations make executing change strategies tougher and tougher. 

In response to the pressures present in today’s business context, organizations engage in a wide array of change initiatives.  No matter the type or scope of change, organizations struggle to successfully implement change initiatives, sometimes realizing results that fall short of what’s needed. 

The presentation will explore the new challenges for leaders regarding change, today’s most common change initiatives, internal organizational impediments and actions that make a positive difference:  the Hallmarks of Change Capability.  These hallmarks consist of:

 

• Activating Capability:  practices that create an environment that encourages individual change capability to grow.
• Communicate for Results:  practices that catalyze commitment and results-oriented action.
• Monitor Mechanics & Mood:  practices to stay in touch with implementation challenges as well as strategies for responding to resistance.

ASTD Members and guests will learn about the three Hallmarks of Change Capability and best practices for each they will be able to apply back on the job.

Speaker's Bio: Jeannie Frazier was born and raised in Omaha, NE, and graduated from Creighton University.  Her first exposure to training and development was with the Union Pacific Railroad where Jeannie attended several AchieveGlobal sales training classes that prepared her for her new roles in business development and selling transportation and logistics services throughout the Southern California market.  From here, Jeannie moved onto work for General Electric where she created, facilitated and reinforced “Boundaryless Selling” sales training and led customer needs assessments with top GE customers to help uncover needs for all GE businesses.  Currently, Jeannie has been an Account Executive with AchieveGlobal for the last ten years.  She has successfully managed accounts throughout Northern and Southern California and the Midwest, including St. Louis. She is charged to introduce and sell the full scope of AchieveGlobal services and capabilities – sales, customer service and leadership - to new and existing customers.  Jeannie prides herself on helping her customers with implementation best practices to help ensure success before, during and after training.

Location: Sheraton Clayton Plaza Hotel

Parking: Complementary parking available in the parking garage on the east side of the hotel. Please take a ticket when entering the garage and you will be given a complementary parking pass at the ASTD registration table.


Directions:  Sheraton Clayton Plaza Hotel directions.pdf

Notice: The chapter may take photographs or videos during this event and post them on the chapter website or elsewhere. By attending, I agree that ASTD St. Louis may use my name and image and/or comments made at this event in all forms and media for education, promotion, and any other lawful purposes.